{"id":55,"date":"2016-10-23T11:49:04","date_gmt":"2016-10-23T15:49:04","guid":{"rendered":"http:\/\/roscelloassociates.com\/blog\/?p=55"},"modified":"2016-10-23T11:49:04","modified_gmt":"2016-10-23T15:49:04","slug":"are-we-listening","status":"publish","type":"post","link":"http:\/\/roscelloassociates.com\/blog\/?p=55","title":{"rendered":"Are We Listening?"},"content":{"rendered":"

Strategic planning can be wonderful, it can be disastrous, it can be a waste of time or it can be ignored.\u00a0 Setting an intention, being true to the course and not getting distracted can set an organization up for meaningful growth and nimbleness.\u00a0 Reality is often, well reality.<\/p>\n

City College of San Francisco undertook an Educational Master Planning process and during that conducted a SOAR (Strengths, Opportunities, Aspirations and Results) online survey. \u00a0The beauty of a SOAR survey is that the administration can embrace the responses and act upon them or come up with hundreds of ways to ignore what the respondents say.\u00a0 The responses are mostly warm and fuzzy and request the standard elements: communication, student surveys, examining trends and budgeting (City College of San Francisco, 2014, Appendix L).\u00a0 What is not available is data on historic participation in focus groups, surveys and creating a collaborative environment.\u00a0 By combining data between this survey and historic trends a pattern might emerge of how CCSF practitioners behave versus their expectations of the behavior of others.<\/p>\n

Right now CCSF is a messy place.\u00a0 They have and until January 2017 to improve or they might lose their accreditation.\u00a0 The accrediting agency is under review by the federal government.\u00a0 CCSF has lost 40% of their student body due to this crisis.\u00a0 The SOAR survey was conducted in 2014.\u00a0 The question is: CCSF what have you done in the past two years to save yourself?\u00a0 Your accreditation was in jeopardy in 2012, you surveyed your practitioners in 2014, you sued your accrediting agency in between and now it is 2016 and you are still in jeopardy. Have you taken the survey results and acted upon them or are you waiting for a pass on your problems from a lawsuit?<\/p>\n

This situation is similar to Eastman Kodak.\u00a0 Kodak had plenty of opportunity to embrace digital photography.\u00a0 Twice, historically, Kodak made outstanding technology decisions.\u00a0 Moving from dry-plate to film then investing in color film when it was in its infancy.\u00a0 An extensive environmental scan study, conducted in 1981, stated that Kodak had about 10 years before digital photography becomes common in every household.\u00a0 Kodak did nothing other<\/em> than continue to embrace film during those 10 years and then when faced with bankruptcy in 2007 they sued Apple (Mui, 2012, January 18).\u00a0 Bad strategic decisions, with quality intelligence available, led to the failure of a mighty giant.<\/p>\n

Similarities?\u00a0 Maybe.<\/strong><\/span><\/p>\n

\"kodak-bankrupt\"<\/p>\n

City College of San Francisco. (2014, December). Education master plan<\/em>. Retrieved from http:\/\/www.ccsf.edu\/dam\/Organizational_Assets\/Department\/Research_Planning_Grants\/EMP\/EMPDraft\/Appendix_L-SOAR_Strengths_Opportunities_Aspirations_and_Results_Survey_Results.pdf<\/p>\n

Graphic News. (2013, May 23). Kodak bankruptcy<\/em> [Illustration]. Retrieved from http:\/\/customerceobook.com\/welcome-to-the-age-of-customer-ceo-part-2\/<\/p>\n

Mui, C. (2012, January 18). How Kodak failed. Retrieved October 23, 2016, from Forbes website: http:\/\/www.forbes.com\/sites\/chunkamui\/2012\/01\/18\/how-kodak-failed\/2\/#4e81f35c1a42<\/p>\n

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Strategic planning can be wonderful, it can be disastrous, it can be a waste of time or it can be ignored.\u00a0 Setting an intention, being true to the course and not getting distracted can set an organization up for meaningful growth and nimbleness.\u00a0 Reality is often, well reality. City College of San Francisco undertook anContinue reading<\/span><\/p>\n","protected":false},"author":1,"featured_media":56,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21,12,1],"tags":[23,24],"class_list":["post-55","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-peer-analysis","category-student-success","category-uncategorized","tag-accreditation","tag-kodak"],"_links":{"self":[{"href":"http:\/\/roscelloassociates.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/55","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/roscelloassociates.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/roscelloassociates.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/roscelloassociates.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/roscelloassociates.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=55"}],"version-history":[{"count":2,"href":"http:\/\/roscelloassociates.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/55\/revisions"}],"predecessor-version":[{"id":58,"href":"http:\/\/roscelloassociates.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/55\/revisions\/58"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/roscelloassociates.com\/blog\/index.php?rest_route=\/wp\/v2\/media\/56"}],"wp:attachment":[{"href":"http:\/\/roscelloassociates.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=55"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/roscelloassociates.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=55"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/roscelloassociates.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=55"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}